News & Information
The first four weeks following the live release of My loss runs apparently upset three large and very well known insurance carriers whose legal departments apparently went into overtime writing mini novels that would be delivered by certified mail to ATIN founder, Jim Gilmore.
Still warm from their printers, Gilmore read each with utter amazement as paragraph after paragraph pronounced that the methods and procedures Gilmore and his developers had created amounted to fraud and outright illegal acts.
This made Gilmore smile as he would have to be completely off his rocker to spend years of time and money to develop such a breakthrough first of its kind system, not having first done his homework.
Gilmore, who researched and actually personally contacted all State Department of Insurance offices ran his ideas past each, pointing out that in many cases, binding agents of record were taking a position of;
“What, loss runs? we don’t want to loose our renewal commission.” Gilmore said.
“Further, that in some cases, the carrier themselves were reluctant to forward loss information all together.”
Well; here is where the story becomes interesting;
Gilmore quickly learned that two of these three complaining insurance carriers were themselves, members of ATIN. One, having actually become a national user the very first month!
This, of course made writing a response to each carrier much fun! And upon pointing out to these carries that they were actually members of ATIN and that they in many cases were now binding more business as a result, wouldn’t you know it, that within several weeks ATIN was notified by each carrier legal departments that, “After careful review and investigation, it appears My Loss Runs.com had been complying with all known rules and regulations regarding loss run procurement.”
“My guess is that the page that states, “’ As a result of our findings, we will now comply with all DOI insurance law and regulations regarding loss run procumbent practices and will also send ATIN a Christmas card each holiday season.” was accidentally left out of each carrier response? Said Gilmore.
“Although these three carries have made a very good attempt to correct their problems, this event was the main reason we developed the 2nd request feature that allows for a 24 hr., turnaround should a carrier not comply with any and all ATIN loss run letterhead requests correctly created though its systems.”
“Now, nearly four years later, ATIN is contacted routinely by carriers; Admitted and non. Direct Writing and non. Even state offices of carriers in liquidation and run-off now call us to make sure we have the current and updated information for their loss run desks by line of coverage so that they may fully comply with Insurance regulation.” States Gilmore.
This is why when receiving a phone call of complaint from the California Department of Insurance in June ATIN founder James Gilmore was happy to speak with them.
“A very nice representative of the California DOI phoned me; explaining that they had received a complaint from insurance carrier, California State Compensation Insurance found, as well as a separate complaint from a San Jose California based Third Party Administrator, (TPA).
The representative asking if I would please submit in writing why ATIN was allowing our members to fraudulently create, “Fake” , (fake is the word they used) letterheads of insured’s we didn’t know and then allow members to illegally, (Illegally was the word used)
To order loss information.” Said Gilmore.
“The representative was very nice, courteous and well spoken and we talked for quite some time about what ATIN actually does and why it was created in the first place. I pointed out that ATIN wishes to work with the DOI in anyway it can and promptly forwarded our reply.
ATIN CLEARED BY THE CALIFORINA DEPATMENT OF INSURANCE
On June 22, 2007 ATIN received a letter from the California Department of Insurance, with a subject line reading; Possible Violation of California Insurance Code. That read as follows;
Dear Mr. Gilmore;We have reviewed your correspondence of June 14, 2007 and determined that there was no violation or cause for action.The file will now be closed with no further action. Thank you for your cooperation in this matter.
“This of course was wonderful news that completely validated what ATIN and its members stand for, as well as all of our years of hard work here at ATIN. “
“From my ideas on a napkin many years ago to development, marketing and now with nearly 20,000 users, the days of working a prospect for months, spending time, effort and much money, only to be forced to drop it all due to just one set of loss runs not being collected were now behind insurance professionals everywhere! ”
“ATIN is committed to allowing its nearly 20,000 users, their prospects and insured’s their ability and right to go to market. “ Said Gilmore
As commercial insurance carriers make it a requirement to obtain currently valued loss information/loss runs in order to quote and bind new business, by not allowing for the receipt of this information can keep a prospect or insured from his/her right to go out to market.
This may constitute as an unfair and, or illegal business practice on behalf of the carriers who originally held/holds, or bound that coverage.
ATIN applauds those carriers who comply with all DOI rules and regulations regarding loss run procurement.